PRIVACY
POLICY

We collect personal information that you voluntarily provide to us when submitting inquiries, booking services, or communicating with our team. This information may include:

• Contact Information: Full name, email address, and phone number
• Event Details: Event date, venue name and address, event type, and estimated guest count
• Service Preferences: Booth type of interest, custom requests, and any notes submitted through our contact form
• Payment Information: Billing details processed through our third-party payment provider (we do not store card numbers directly)
• Communications: Email correspondence, messages, and any other information you choose to share with us

We may also collect certain technical information automatically when you visit our website, including IP address, browser type, device type, pages visited, and time spent on the site. This data is collected through standard web analytics tools.

We use the personal information we collect for the following purposes:

• Communication: To respond to your inquiries, provide quotes, and communicate regarding your booking
• Booking Management: To process, confirm, and coordinate your event engagement, including scheduling and logistics
• Payment Processing: To facilitate secure payment transactions through our authorized payment processor
• Service Delivery: To ensure the appropriate equipment, staffing, and resources are prepared for your event
• Marketing Communications: To send promotional content, event highlights, or seasonal offers to clients who have opted in to receive such communications
• Website Improvement: To analyze website usage patterns and improve the functionality and content of our website

We will not use your personal information for any purpose not described in this policy without your explicit consent.

Redefined Selfies does not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, including:

• Payment Processors: To securely handle billing and payment transactions. These providers are contractually bound to protect your data and use it only to complete your transactions.
• Gallery and Delivery Platforms: To host and deliver your event photos or videos for download and sharing
• Email Service Providers: To send booking confirmations, event communications, and marketing messages
• Analytics Providers: To understand how visitors interact with our website, using aggregated and anonymized data

We may also disclose personal information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize returning visitors and understand how the website is used.

We may use the following types of cookies:

• Essential Cookies: Required for core website functionality
• Analytics Cookies: Used to collect aggregate data about website traffic and visitor behavior
• Preference Cookies: Used to remember your settings and preferences across visits

You may disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website. We do not use cookies to collect personally identifiable information without your knowledge.

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include secure data transmission protocols, access controls, and regular security reviews.

While we take every reasonable precaution, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you provide your personal information at your own risk.

In the event of a data breach that may affect your personal information, we will notify affected individuals in accordance with applicable law.

As a user or client of Redefined Selfies, you have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct any inaccurate or incomplete information
• Deletion: You may request that we delete your personal information, subject to applicable legal and contractual obligations
• Opt-Out of Marketing: You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly
• Data Portability: Where applicable, you may request that we provide your data in a structured, commonly used, and machine-readable format

To exercise any of these rights, please submit a written request to us at the contact information provided at the end of this policy. We will respond within thirty (30) days of receipt.

We retain personal information for as long as is reasonably necessary to fulfill the purposes outlined in this policy, including for the duration of a client relationship and any applicable post-event follow-up period.

Financial and transactional records may be retained for up to seven (7) years to comply with tax and accounting requirements. Event media (photos and videos) may be retained for portfolio and marketing purposes unless the Client has opted out in writing.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention procedures.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

We are committed to addressing all privacy-related inquiries promptly and transparently. If you are not satisfied with our response, you may have the right to file a complaint with the applicable data protection authority in your jurisdiction.